There is a $500 non-refundable deposit that goes toward the total fee. Once the deposit is received,  the date of the event will be considered confirmed. In case of cancellation more than 10 days in advance, the entire $500 deposit is forfeited, plus any pre-booking costs for catering or shelters arranged for by Team Academy. If the event is cancelled less than 10 days in advance, the cancellation fee is 50% of the total.

If the date of a team building event is changed 60 days or more in advance, there will be no penalty. If 30 to 60 days notice is given, the rebooking fee is 10% or $200, whichever is less. For rescheduled events 30 days to 10 days in advance, the rebooking fee is 20%. To reschedule with less than 10 days notice, the rebooking fee is 30%.

If the number of participants changes, it is the client’s responsibility to notify Team Academy immediately. If there are more people than expected, the total cost will be recalculated to reflect the increase.

Initial quotes are based on the estimated number of participants and type of event requested, as well as other factors. The final number of participants must be confirmed 10 days before the event date. The final price for the event is based on this number and will not change thereafter if there fewer people.  If there are more people in attendance than expected, the final price will be recalculated based on the per-person total.